How do I book my flight?
Follow these steps to book a flight with Afrijet:
- Go to the booking page.
- Enter your trip details, including departure and arrival dates, destination, number of passengers, and any other information requested.
- Check the available flight schedules for your destination and choose the one that suits you best.
- Confirm your request and proceed to payment. Once your ticket(s) have been paid for, you will receive your ticket and a confirmation email. Make sure you have provided your contact details for every stage of your trip.
What documents do I need on the day of my flight?
The documents you will need on the day of your flight may vary depending on your destination and your civil status (birth certificate, medical certificate, etc.), but here is a list of the main documents you should have with you:
- Your valid passport for travelling abroad. Make sure your passport is valid for the duration of your trip.*
A valid visa may be required depending on your destination. Check the visa requirements for your nationality before you go.
- Your plane ticket. Make sure you have checked the dates, times and other details for your flight.
- Proof of yellow fever vaccination may also be required. Check the general vaccination requirements before you depart.
- A negative Covid-19 test may also be required before you travel. Again, check the Covid-19 testing requirements for your destination before you leave.
- It is also useful to have copies of your travel itineraries in case you need them.
* Contact the relevant authorities to find out about what conditions may be required
What is the weight limit for my baggage?
** Check the fare conditions on your ticket
How are security checks carried out?
Airport security screening formalities vary depending on the airport and the destination. You will usually need to follow these steps:
- When you arrive at the airport, go to the Afrijet counter to check your baggage and collect your boarding pass. Counters open at different times depending on the airport, but it is advisable to check in 90 minutes before a domestic flight and 2 hours before an international flight so that you have plenty of time to follow the steps described below. Be aware that at Afrijet Terminal 2 in Libreville, the various checkpoints are just a few metres away from each other.
- You will have to go through a security check before you enter the departures area. You will need to present your boarding pass and ID, then have your hand baggage scanned. You will also need to remove your shoes, belt, jacket, and any other metal objects before going through a metal detector. If you have any liquids or gels in your hand baggage, make sure they comply with the liquid security regulations for your destination. Liquids should usually be carried in containers of 100 ml or less and placed in a transparent resealable plastic bag. Signs explaining the regulations are usually displayed at the security checkpoints to confirm what rules you will need to follow.
- Once you have undergone the initial security check, you can proceed to the departure area.
- Before boarding your flight, you will have a second security check. You will need to present your boarding pass and ID again. You will then be directed to board your flight, simply follow the route. Enjoy your flight!
How long before my flight should I arrive at the airport?
We recommend arriving at the airport at least 90 minutes before your flight departure time for domestic flights and 2 hours before if you are travelling on an international flight. This will give you enough time to go through the security procedures and check in for your flight with peace of mind. However, there may be other recommendations that are specific to your airport, or your destination and the time of year.
Do you have to follow any special instructions if you are travelling with a baby or children?
Yes, there are specific instructions to follow when travelling with a baby or children. Here are some of the key guidelines to ensure your trip is safe and comfortable for you and your child:
If you are traveling with a baby (child under 2 years old):
- You can carry one piece of hand baggage weighing up to 6 kg.*
- You can also bring food for your child in your hand baggage. However, please check the specific rules for liquids and food before travelling.
- You can also carry baby supplies such as nappies, wipes, etc.
- You can bring your baby car seat or pushchair if conditions allow.
- If your baby is travelling on your lap, the crew will provide you with a regulation seat belt.
If you are travelling with a child (2 years and over):
- Your child must have their own seat on the flight.
- You can also bring hand baggage containing the child’s belongings, such as toys, books, snacks, etc. The child’s ticket may entitle you to a piece of hand baggage.***
For international flights, you must present your passport, if your child is registered on it. If your child is not registered on your passport, you must present your child’s own passport, even in cases where a visa to enter the country of destination is not required. Please note that some countries require a visa. Check the specific requirements for your destination country before you travel.
*** See conditions on your ticket
Can my child travel alone?
Yes, children can travel on our aircraft alone, but it depends on the age of the child. Children under the age of 5 must be accompanied by an adult, while children between the ages of 5 and 11 can travel alone using Afrijet’s “UM service” (Unaccompanied Minor).
Children aged 12 and over can travel alone without being accompanied by an adult but can also benefit from the UM service if they wish.
The UM service must be paid for and is provided to help children travel alone safely. This service includes assistance with check-in and security formalities, boarding the aircraft, taking care of the child during the flight and delivering the child to the designated person on arrival.
Can I fly while I am pregnant?
Yes, you can fly if you are pregnant, but it depends on the stage of your pregnancy.
- You are allowed to travel up to the 26th week of your pregnancy without any particular restrictions. Regardless of the month of pregnancy, a liability waiver is required.
- Between the 26th and 32nd week of your pregnancy, you need a medical certificate to confirm that you are in good health to travel.
- Up to the 6th month of pregnancy, a pregnant woman can travel without medical documents, but a disclaimer is still required.
- After the 32nd week of your pregnancy, you will not be allowed to board a plane. These are precautionary measures to avoid any risk of complications during the flight.
Finally, we recommend that you consult your doctor before flying to ensure that you are healthy enough to travel safely. If you are permitted to travel, we recommend that you drink plenty of water, wear comfortable, loose clothing and avoid heavy or fatty foods.
What travel arrangements are there for people with disabilities?
Afrijet provides specific arrangements for people with disabilities to ensure they can travel comfortably and safely. Arrangements may vary depending on the type of disability. Here are some of the provisions that are usually available:
We provide special assistance at the airport for people with disabilities. This may include wheelchair services, an attendant to help the person find their way through the airport, or assistance with check-in and security formalities. Please note that people with hearing disabilities are always accompanied.
- Carrying mobility equipment
We can transport mobility equipment such as wheelchairs, crutches or canes free of charge. However, it is important to let us know in advance so that we can be sure there is enough space available on board the plane.
- Service animals
We allow service animals, such as service dogs for the blind, to be carried on board, but there will be a seat charge.
It is important to note that we have different rules and procedures for each type of disability: we recommend that you contact us before you travel to discuss specific arrangements for your need and your disability.
Pricing policy: how is the price of my ticket defined?
In Central Africa, the price of a plane ticket – depending on the destination – is made up of 30 to 65% taxes and royalties. The ticket price goes towards running the airline and the airport, civil aviation surveillance, security and air traffic control.
Finally, the price of a ticket also varies according to the time of year you choose to travel. Book well in advance to make sure you get the best prices.